How can we help?
Welcome to KAKR Labs Support. Find guides for PTERI Wallet, 2FA API, BaaS, billing, and developer tooling. If you’re stuck, reach us and we’ll jump in.
PTERI Wallet
Self-custody wallet with MWEB privacy & decentralized 2FA.
2FA API
Lightweight, privacy-first 2FA. Quickstart & code samples.
BaaS
Blockchain-as-a-Service endpoints, auth & usage limits.
Developer Docs
SDKs, endpoints, schemas, and best practices.
Pricing & Billing
Free tier, credits, invoicing, and limits.
System Status
Real-time uptime & incident history.
Popular guides
PTERI Wallet Quickstart
Create, restore, and secure your wallet.
2FA API in 5 minutes
Drop-in TOTP with minimal state.
BaaS Getting Started
Authenticate, call endpoints, and monitor usage.
MWEB Privacy
Confidential transactions and privacy notes.
Security & Compliance
GDPR, SOC 2, ISO 27001, HIPAA-aligned.
Pricing model explained
Free tier, credits, and overage handling.
FAQs
Do you store private keys or seed phrases?⌄
No. PTERI Wallet is self-custody.
What data do you collect?⌄
Minimal data: email, wallet addresses, and anonymized usage metrics.
How private are transactions?⌄
MWEB ensures transaction privacy on Litecoin.
Is your 2FA stronger than authenticator apps?⌄
Yes. Decentralized architecture makes it more resilient.
Where are services hosted?⌄
On Microsoft Azure and IBM. No ad networks or data brokers.
How do I contact support?⌄
Email privacy@kakrlabs.org or use the contact form.
Still need help?
Our team replies quickly on business days.